HP printers – HP AiO Remote app is retired (Windows) | HP® Customer Support

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HP printers – HP AiO Remote app is retired (Windows) | HP® Customer Support

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HP printers – HP AiO Remote app is retired (Windows) | HP® Customer Support.HP printer setup (HP Smart app) | HP® Customer Support

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Hp all in one printer remote windows 10

 
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Hp all in one printer remote windows 10

 

Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Print Anywhere is a feature of the HP Smart app where you can remotely send print jobs and check printer status. Print Anywhere is available with select printers. Open the HP Smart app to see if your printer is supported and to set up the service. Make sure your computer or mobile device and the printer are connected to your wireless network.

Open the HP Smart app, and then create an account or sign in. If you do not have HP Smart, download it from From the home screen, click your printer to open the information screen. Continue to the next step. If a confirmation does not display, go to HP Smart and sign in. Add your printer with the printer code you originally used to set up the printer, and then return to the HP Smart app to confirm Print Anywhere is enabled.

Print Anywhere lets you print remotely, check printer status, and share printer access with others. Connect your computer or mobile device to a cellular network or any wireless network with internet access. Print from HP Smart: Select your printer that has the cloud icon , and then select one of the Print tiles. Print from Windows and Android apps: Print from any app that has a Print menu. The remote printer shows the printer email address.

Make copies Android, iOS and select printer models : In HP Smart, tap the Copy tile to use the device camera to capture a document or photo that you can then edit and print. Share your printer: Allow others to send remote print jobs to your Print Anywhere printer.

Manage your printer: Select the printer icon to change printer preferences, view printer information and reports, and more. Allow others to use your Print Anywhere printer and set up the Private Pickup feature.

In HP Smart, click the Account icon or the icon with your initials. Sign in if necessary, and then click Manage HP Benefits. Click Print Anywhere to change sharing and Private Pickup options. When Private Pickup is enabled, print jobs sent by you and the people you shared the printer with are saved on the cloud server for 72 hours.

When the print job owner is near the printer, a mobile text notification is sent to confirm the print job release. If the feature is not enabled, print jobs print immediately. Return to the account settings, click Share My Account , and then click Invite to send an invitation email. Allow or invite others to use your Print Anywhere printer. Choose to give any user with an HP account access to your printer, or send an email invite that includes instructions to set up printer sharing.

A compatible mobile device or computer running the following operating system versions:. For macOS Incorrect HP account credentials or an expired printer code can result in a failed Print Anywhere setup. If it is, use those sign in credentials during the setup. Remove the printer from any other HP Smart accounts, if necessary.

Use the credentials for the existing account during the setup. If the printer is not on another account, the printer code may have expired. Print another information page to get a new code. Connectivity issues, app features, and the printer errors can cause remote printing issues.

Inconsistent connectivity : Cellular or remote wireless networks might be less stable and consistent than your local network. File issues : The file type might be too large, password protected, or unsupported. Remove passwords from files, confirm they are one of the following supported file types. Printer is in an error state : If the print job was blocked due to issues such as low ink levels, paper jam, or a connection issue, the HP Smart app displays a notification. Use the HP Smart app to scan documents to save or share until you can resolve the issue.

Printing is not supported in all Android apps. Check network and Web Services requirements if the printer connection is lost when using Print Anywhere.

Printer discovery and status updates can take up to 45 seconds. If you are on a cellular or different wireless network, wait several seconds and try again. Swipe down on the HP Smart home screen to force a refresh.

Make sure the computer or mobile device is connected to a local or cellular network with internet access. Connect the printer to a wireless network with internet access and make sure Web Services is enabled. Android : Enable location permissions for the HP Smart app, and make sure the printer was added to the HP Smart app while using the same wireless network as your mobile device. Make sure you meet the requirements to use Print Anywhere.

Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?

Need Windows 11 help? Enable Print Anywhere Print Anywhere is available with select printers. Enable Print Anywhere. Note: If a confirmation does not display, go to HP Smart and sign in. Use Print Anywhere Print Anywhere lets you print remotely, check printer status, and share printer access with others.

Use your printer with Print Anywhere. Frequently asked questions FAQs Still have a question? Find additional answers and help. Can I share access to my Print Anywhere printer? Note: When Private Pickup is enabled, print jobs sent by you and the people you shared the printer with are saved on the cloud server for 72 hours. What are the requirements to use Print Anywhere? Review connection and software version requirements for using Print Anywhere.

An HP printer that supports HP Smart The printer is connected to a wireless network with internet access A compatible mobile device or computer running the following operating system versions: Android 7. What if enabling Print Anywhere failed? Why does Print Anywhere not work or the print job fails? Note: If a print job is blocked for more than 5 minutes, the job automatically cancels. Why is the printer offline or not showing up in HP Smart? Note: Printer discovery and status updates can take up to 45 seconds.

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Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content.

 
 

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